Returns & Exchanges
At Guadalupe Gifts, we want you to be completely satisfied with your purchase. If your fashion or accessory item isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn, brand-new condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing